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24 Hour Hotline

Areas We Serve/Contact Numbers:        

Refuge House provides direct services to domestic abuse and sexual assault survivors, and community education, in all 8 counties of the Big Bend Area of North Florida, including: 

Franklin County:  850-653-3313 (In Apalachicola)

                             24 Hour Hotline:  850-681-2111

Gadsden County:  850-627-9377 (In Quincy) 

                             24 Hour Hotline:  850-681-2111

Jefferson County:  850-342-3518 

                              24 Hour Hotline:  850-681-2111

Leon County:  850-922-6062 (Administrative Office

                       850-922-5570 (Outreach Office)

                       24 Hour Hotline:  850-681-2111

Liberty County:  850-627-9377 (For Appointment in Bristol)

                           24 Hour Hotline:  850-681-2111

Madison County:  850-973-4144 (In Madison)

                             24 Hour Hotline:  850-584-8808

Taylor County:  850-584-8808 (In Perry)

                          24 Hour Hotline:  850-584-8808

Wakulla County:  850-926-9005 (In Crawfordville)

                            24 Hour Hotline:  850-681-2111

TDD:  1-800-621-4202

Toll-Free:

800-500-1119  (Domestic Violence)

888- 956-7273 (Sexual Assault)

If you are in need of assistance and you are outside of our service area, please call 800-500-1119 (Domestic Violence) or 888- 956-7273 (Sexual Assault)for information on your local program.  

Hotline Services:

We are waiting for your call.  Please call our hotline, any time of the day or night:

  • If you’d just like to talk.
  • If you are feeling upset or unsafe.
  • If you think you might be in an abusive relationship, but you aren’t sure.
  • If you felt bad, used, taken advantage of, or forced to have sex with someone in a way you didn’t want.
  • If you have been prostituted and want to talk about it.
  • If you are a friend, family member, co-worker, or neighbor of someone who you are concerned is a victim of abuse, and you don’t know what to do.
  • If  you are assisting someone professionally who you believe may be a victim of abuse,
    How we can help:
  • You can feel better if you talk to someone. 
  • We can help you sort out what you are feeling and what is going on.
  • We can help you support someone else who you are concerned about.
  • We can help you with a safety plan.

If you would like information about other services we can offer, or that we can help you find elsewhere in the community, we have all that information for you.

You don’t have to give your name or any other information you don’t want to share.  Information you share with us is confidential.  

Here are the numbers to call:

 24 Hour Hotline:   850-681-2111

                               850-584-8808  (Madison and Taylor counties)

TDD:  1-800-621-4202

Toll-Free:

800-500-1119  (Domestic Violence)

888- 956-7273 (Sexual Assault)